Privacy Policy

1. Introduction

Prosseg Executive Car Hire and Automobiles Services LTD (“we,“ “our,“ or “us“) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our services or interact with our website, phone calls, emails or via our social media platforms.

Our services are governed by the Nigeria Data Protection Regulation (NDPR), and we adhere to strict data handling practices to ensure transparency and trust.

Company Registration Number: RC:1910384

2. Information We Collect

• Contact Information: Name, email, phone number, and address.
• Booking Details: Travel dates, pickup/drop-off locations, vehicle preferences, and plate numbers (if requested).
• Payment Information: Payment method, transaction history, and billing details (processed securely via phone/email).
• Communication Records: Emails, call logs, or messages exchanged with our team.
• Vehicle Maintenance Data: For fleet management services, we may collect vehicle registration details, service history, and commission agreements.

3. How We Use Your Information

• Process bookings and coordinate chauffeur-driven services.
• Communicate updates, confirmations, or changes to your reservation.
• Manage payments and send invoices.
• Improve services (e.g., analyzing popular routes or vehicle preferences).
• Comply with legal obligations (e.g., tax reporting or safety regulations).

4. Sharing Your Information

We do not sell your data. However, we may share it with:

• Drivers/Service Providers: To fulfill your booking (e.g., sharing pickup location with your chauffeur).
• Third-Party Processors: Payment gateways or accounting software (subject to confidentiality agreements).
• Legal Authorities: If required by law or to protect our rights.

5. Data Security

We implement industry-standard measures to protect your data, including encrypted communications and restricted access to sensitive information. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under the NDPR, you have the right to:

• Access, correct, or delete your personal information.
• Object to data processing (e.g., marketing communications).
• Request data portability or restrict processing.

To exercise these rights, contact us at prosseg2022@gmail.com or call 07066380816, 07012663008.

7. Retention of Data

We retain your data for up to 5 years after your last interaction, unless a longer period is required by law.